Claims Reporting

What to do after a car accident

1. Immediately following an accident, make sure that no one is injured, either a passenger in your car, in other vehicles, and don't forget about pedestrians or others who may have been nearby.
   
   
2. Move to a place of safety, away from traffic.
   
   
3. Do not admit fault, no matter the accident circumstances, and do not discuss the accident with anyone other than your insurance company and the police.
   
   
4. If there are no police on the scene, call them to file a report, even if the accident takes place in a parking lot or seems minor.
   
   
5. Get instructions from the police on how to obtain a copy of the accident report.
   
   
6. Record the accident details, including place, time of day, and description of damages to your vehicle, other vehicles, and other property. (TIP: use your smart phone camera to take pictures of damage)
   
   
7. Get this information from the other driver(s) and anyone else involved:

   Name
   Address
   Phone Number
   Drivers License Number (for drivers involved)
   License Plate State and Number (state involved)
   VIN (Vehicle Identification Number) - often on a metal plate on the dash or driver's side door frame
   (TIP: use your smart phone camera to take pictures of license plates, drivers licenses and the accident scene from multiple perspectives)
   

8. Contact your insurance company as soon as possible with the information above, as well as your own drivers' license and vehicle license information.
   
   
9. If you need any help or guidance Please Contact Us.
   
   

What you need to do after a homeowner loss

1. If a loss involves fire, flood, or another dangerous situation, make sure all family members and pets are safe and accounted for.
   
   
2. If a homeowner loss involves property damage, take practical steps to prevent further damage. For instance, if if windows are broken, board them up. The extra cost of preventing further damage is actually included in homeowner insurance policies.
   
   
3. If and when you can safely do so, take an inventory of damaged and destroyed personal property.
   
   
4. If there is ever any doubt about whether a small accident will result in a claim, file a claim with your insurance company. Minor dog bites and slip-and-fall accidents are in this category; failure to promptly report a claim could result in denial of coverage.
   
   
5. Contact your insurance company as soon as possible with the claim details.
   
   
6. If you need help with any of this, Please Contact Us.
   

• Aetna Health Inc

  Go to Website (Claims Page)
  
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• Allstate

  Go to Website (Claims Page)
  Claim Phone Numbers:
  Claims Number:    (800) 255-7828
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  Business Owners' Policy:     (800) 359-1000
  Life:     (800) 366-3495

• AmTrust

  Go to Website (Claims Page)
  Claim Phone Numbers:
  Claims Number:    (888) 239-3909
  View more information
  Commercial Auto Claims:     commautoclaimreport@amtrustgroup.com
  Commercial Property Claims:     commpropertyclaimreport@amtrustgroup.com
  Cyber Liability:     (877) 207-1047
  General Liability Claims:     glclaimreport@amtrustgroup.com
  Professional and Management Liability Claims
  *notice only accepted in writing:     professionalclaims@amtrustgroup.com
  Workers' Compensation Claims:     workerscompclaimreport@amtrustgroup.com

• Assurant

  Go to Website (Claims Page)
  
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• Auto-Owners Insurance

  Contact Us for Auto-Owners Claims. If it is after hours, call (888) 252-4626.

  
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• AXA Equitable Life Insurance Company

  Go to Website (Claims Page)
  
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• Banner Life Insurance Company

  Go to Website (Claims Page)
  
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• Berkshire Hathaway GUARD Insurance Companies

  Go to Website (Claims Page)
  Claims Number:    (888) 639-2567
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• Berkshire Hathaway Homestate Companies

  Claims Number:    (800) 356-5750
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• Blue Cross and Blue Shield of North Carolina

  Go to Website (Claims Page)
  
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• Builders Mutual Insurance Company

  Go to Website (Claims Page)
  Claims Number:    (800) 809-4862
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• Chubb

  Go to Website (Claims Page)
  Claims Number:    (800) 252-4670
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• Cincinnati Insurance Companies

  Go to Website (Claims Page)
  Claims Number:    (877) 242-2544
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• CNA Surety

  Go to Website (Claims Page)
  Claims Number:    (877) 672-6115
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• Colonial Life and Accident Insurance Company

  Go to Website (Claims Page)
  Claims Number:    (800) 325-4368
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• Companion Property and Casualty Insurance Co.

  Go to Website (Claims Page)
  
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• Condon and Skelly

  Go to Website (Claims Page)
  Claims Number:    (800) 257-9496
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• Contractors Bonding and Insurance Company

  Go to Website (Claims Page)
  Claims Number:    (800) 866-2242
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• Coventry

  Go to Website (Claims Page)
  
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• Eastern Alliance Insurance Company

  Go to Website (Claims Page)
  Claims Number:    (800) 336-3658
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• EMC

  Go to Website (Claims Page)
  Claims Number:    (888) 362-2255
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• Encompass

  Go to Website (Claims Page)
  Claims Number:    (800) 588-7400
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• Everett Cash Mutual

  Go to Website (Claims Page)
  Claims Number:    (888) 717-8090
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• Farmers

  Go to Website (Claims Page)
  Claims Number:    (800) 435-7764
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• Firemans Fund

  Go to Website (Claims Page)
  Claims Number:    (888) 347-3428
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• First Benefits Insurance Mutual, Inc.

  Go to Website (Claims Page)
  Claims Number:    (800) 360-7867
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• Foremost

  Go to Website (Claims Page)
  Claims Number:    (800) 527-3907
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• Genworth Financial

  Go to Website (Claims Page)
  Claims Number:    (888) 436-9678
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• Genworth Life and Annuity Insurance Co

  Go to Website (Claims Page)
  Claims Number:    (888) 325-5433
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• Grundy

  Go to Website (Claims Page)
  Claims Number:    (877) 338-4004
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• GuideOne Insurance

  Go to Website (Claims Page)
  Claims Number:    (888) 748-4326
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• Hagerty Insurance

  Go to Website (Claims Page)
  Claim Phone Numbers:
  Claims Number:    (800) 385-0274
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  Catlin Boat Claims:     (800) 762-2628

• Harleysville Life

  Go to Website (Claims Page)
  Claims Number:    (800) 892-8877
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• Humana Insurance Company

  
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• iSurity

  Go to Website (Claims Page)
  Claim Phone Numbers:
  Claims Number:    (800) 869-3999
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  After Hours:     (336) 870-2514

• Kansas City Life Insurance Company

  Claims Number:    (800) 821-6164
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• Kemper Insurance

  Go to Website (Claims Page)
  Claims Number:    (888) 252-2799
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• Keystone National Insurance

  Go to Website (Claims Page)
  Claims Number:    (570) 746-1515
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• Lafayette Insurance Company

  Claims Number:    (800) 747-1396
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• Lancer Insurance

  Go to Website (Claims Page)
  
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• Lincoln Financial Group

  Go to Website (Claims Page)
  
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• Markel Insurance Company

  Go to Website (Claims Page)
  Claims Number:    (800) 362-7535
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• Medical Mutual Liability Insurance Society of Maryland

  Go to Website (Claims Page)
  
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• Motorists Mutual Insurance Company

  Go to Website (Claims Page)
  Claims Number:    (800) 876-8766
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• Mutual of Omaha Insurance Company

  Claims Number:    (800) 775-1000
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• National General Insurance

  Go to Website (Claims Page)
  Claims Number:    (888) 325-1190
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• Nationwide Financial Services Inc

  Go to Website (Claims Page)
  Claims Number:    (800) 421-3535
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• One Beacon Insurance Group

  Go to Website (Claims Page)
  
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  Commercial Lines:     (877) 248-3455
  Personal Lines:     (877) 248-4968

• Penn National Insurance

  Go to Website (Claims Page)
  Claim Phone Numbers:
  Claims Number:    (800) 766-2245
  View more information
  Workers' Comp:     (800) 374-4990

• Philadelphia Insurance Companies

  Go to Website (Claims Page)
  Claims Number:    (800) 765-9749
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• Progressive Insurance

  Go to Website (Claims Page)
  Claims Number:    (800) 776-4737
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• RLI Corp

  Go to Website (Claims Page)
  Claims Number:    (800) 331-4929
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• Sagamore Insurance Company

  Claims Number:    (800) 410-3694
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• Scottsdale Insurance Company

  Go to Website (Claims Page)
  Claims Number:    (800) 423-7675
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• The Hartford

  Go to Website (Claims Page)
  Claim Phone Numbers:
  Claims Number:    (800) 243-5860
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  Auto and Home:     (800) 243-5860
  Business:     (800) 327-3636
  Flood:     (800) 787-5677
  Glass-Only Auto Claims:     (800) 892-8484
  Workers' Compensation Claims:     (800) 327-3636

• United Healthcare

  Claims Number:    (800) 357-0978
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• Unitrin Business Insurance

  Claims Number:    (888) 291-8290
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• Unitrin Specialty

  Go to Website (Claims Page)
  Claims Number:    (888) 253-7834
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• Universal Property and Casualty Insurance Company

  Go to Website (Claims Page)
  Claims Number:    (800) 218-3206
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• Unum Life Insurance Company of America

  Go to Website (Claims Page)
  Claims Number:    (866) 679-3054
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• VFIS

  Go to Website (Claims Page)
  Claims Number:    (800) 233-1957
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• Zenith Insurance Company

  Go to Website (Claims Page)
  Claims Number:    (800) 440-5020
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• Zurich Insurance

  Go to Website (Claims Page)
  Claims Number:    (800) 987-3373
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